ea 77's Privacy Policy

ea 77 is an online gaming and betting platform. This privacy policy applies to every member who uses the ea 77 website and app. By opening an account, logging in, or using any service on this platform, you are considered to have agreed to this policy.

The purpose of this policy is to transparently inform our users about what data is collected, how it is used, and how well it is protected. ea 77 always treats its members' privacy as the highest priority.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and internationally recognized privacy policy guidelines. Members are welcome to contact our support team at any time with any questions.

ea 77 collects only the information necessary to provide the platform's services. No extra or irrelevant data is collected.

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address and mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Activity-Related Information

• Details of gaming and betting activity
• Login time, session duration, and device information
• IP address and geographic location (at a general level)
• Communication history on the platform

Passwords are never stored in plain readable form — they are always kept in encrypted form.

ea 77 collects information in several ways. Each method is described in detail below.

3.1 Direct Collection

This includes information that a member provides directly when filling out a registration form, updating profile details, contacting the support team, or going through the identity verification process.

3.2 Automatic Collection

Some technical information is automatically collected through cookies, log files, and similar technologies while using the website or app. This includes browser type, device model, and usage patterns.

3.3 Information Received from Third Parties

Certain information may be collected from trusted third parties when needed for identity verification or fraud prevention. In such cases, only the minimum necessary information is obtained.

ea 77 uses members' data only for specific and legitimate purposes. Each purpose is clearly stated below.

4.1 Service Delivery and Operations

Data is used for creating and verifying accounts, processing deposits and withdrawals, managing gaming sessions, and distributing bonuses and rewards.

4.2 Security and Protection

Data is used to prevent unauthorized access, fraud, money laundering, and other illegal activities. When suspicious activity is detected, steps are taken to protect the account.

4.3 Customer Support

ea 77's 24/7 live chat and email support team uses data to resolve member issues. Communication history is retained to improve the quality of support.

4.4 Meeting Legal Obligations

Data is stored and disclosed in accordance with applicable laws and regulations. Data may be used to comply with lawful instructions from competent authorities.

4.5 Service Improvement

Data is analyzed to improve the user experience, enhance platform functionality, and deliver relevant offers and promotions to members.

ea 77 uses industry-standard technical and administrative measures to keep members' data secure.

5.1 Encryption

All sensitive data is transmitted and stored in encrypted form using SSL (Secure Socket Layer) technology. Passwords are stored using high-grade hashing algorithms.

5.2 Access Control

Only authorized staff may access members' data for specific purposes. A record of each access is kept and reviewed regularly.

5.3 Retention Period

Data is retained for as long as an account is active. Even after an account is closed, data may be kept for a specified period as required by legal obligations. After that, it is securely deleted or anonymized.

ea 77 does not sell members' personal data to third parties for commercial purposes. However, data may be shared in the specific circumstances described below.

6.1 Service Provider Partners

Necessary data is shared with trusted third parties for payment processing, identity verification, fraud prevention, and managing technical infrastructure. These partners are required to comply with ea 77's privacy standards.

6.2 Legal Requirements

Data will be disclosed when required to comply with a court order, a lawful request from a government authority, or applicable law. Only the minimum necessary data is disclosed in such cases.

6.3 Business Transfer

If there is a change in ea 77's business structure, members' data may transfer to the successor entity. Members will be notified in advance in such cases.

6.4 With Consent

Data may be shared with specific third parties if a member gives direct permission. This consent may be withdrawn at any time.

The ea 77 website and app use cookies and similar technologies to help improve the user experience and ensure platform functionality.

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security, and running core functions. Without them, the platform will not work properly.

7.2 Functional Cookies

These cookies are used to remember user preferences (such as language selection), providing a personalized experience on subsequent visits.

7.3 Analytical Cookies

Anonymous statistics are collected to understand how users use the platform. This information is used to improve the quality of the service.

Most browsers have settings to control cookies. However, disabling essential cookies may cause some platform services to not work properly.

ea 77 respects each member's rights regarding their data. Every member has the rights listed below.

8.1 Right to Know

You can request to know what information ea 77 holds about you. This request can be made through the support team and will be fulfilled within the time period specified under applicable law.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can request that it be corrected. Some information can be updated directly from profile settings.

8.3 Right to Deletion

In certain circumstances, you can request that your data be deleted. However, if there are legal obligations or legitimate business reasons, it may not be possible to delete all data.

8.4 Right to Object to Processing

You have the right to object to the processing of your data for specific purposes. Requests to stop marketing communications are accepted at any time.

ea 77 is for persons aged 21 or older only. No information is knowingly collected from anyone under the age of 21.

Age verification is mandatory during the registration process. If a member is confirmed to be under 21, their account is immediately closed and any collected data is securely deleted.

The Responsible Gaming Guidelines contain detailed policies and measures regarding the protection of minors, which serve as a complement to this privacy policy.

ea 77 reserves the right to update this privacy policy when necessary. The policy may be revised when new services are introduced, legal changes occur, or business operations change.

For significant changes, members will be notified in advance by email or through the platform. The date on which the updated policy takes effect will be shown at the top of the page.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. If any change to the policy is not acceptable, the option to close your account remains available.

To learn more about ea 77, visit our About Us page, which contains detailed information about the platform's identity and values.

If you have any questions, concerns, or requests regarding this privacy policy, contact the ea 77 support team. Our team provides assistance in both Bengali and English.

For answers to common questions, visit the FAQ section — there you will find answers to many questions related to privacy and data protection.